FAQ
Hours and Access
We are open 10 am-5 pm. (Fridays and Saturdays open until 8 pm)
Admission until 30 minutes before closing.
We are closed on Mondays (open on holiday Mondays and closed on the following day),
during installation periods, and New Year holidays. For irregular openings and closings, please check the Calendar or News page.
See the Access page.
There is no parking lot at the Museum.
Please use a paid parking lot in the vicinity, such as:
Palace Side Building paid parking
There are limited parking spaces available onsite strictly for people with physical disabilities. Ask a security guard for access.
Exhibitions
Admission differs between the collection exhibition and special exhibitions.
Check the Tickets page for details.
Admission to the Collection Exhibition is free on the following dates:
- International Museum Day (May 18)
- Culture Day (November 3)
Except when either day falls on a Museum closing day.
Photography
- Still photography is permitted in the collection galleries. Check signage for photo permission information when entering special exhibitions.
- No flash or tripods allowed. Works marked with a “no photography” sign may not be photographed for copyright reasons. Please carefully read the precautions posted in the elevator lobby on the fourth floor before taking pictures.
- Making notes is permitted in the galleries (pencil only, pencils are available to borrow).
Please note that:
- Photographs taken by museum visitors are not permitted for commercial use.
- Modifications are not permitted.
- Use of photographs showing exhibits may constitute violation of copyright laws.
- Use of the artwork images on this website is not permitted.
Please see the Rights & Reproduction page about the loan of images of art works in our collection.
Services
In order to protect the artworks, eating and drinking inside the Museum is not permitted. We ask visitors to hydrate in the shaded rest areas outside the Museum where a vending machine is installed.
For information about the restaurant, please see the restaurant page.
There is no charge to enter the shop, restaurant, or library.
Opening hours may differ from the museum so please check online before coming.
There are no restrictions on infants entering the Museum.
However, if young children are disturbing other visitors, we may ask you to temporarily step out of the exhibition gallery. (Re-entry is permitted by asking the attendant.) Please note that for reasons of safety we may ask you not to use a baby carriage if the Museum building is crowded.
There are no cribs, but there are diaper changing stations in the multi-purpose toilets (1F, 2F). There is a nursing room on the first floor.
There are no childcare services, but if there is a problem, please feel free to speak to an attendant.
Yes. Please inquire at the information desk on the first floor.
Admission is free for one person accompanying a visitor with a documented disability.
Other
Call the following numbers to ask about lost items.
- Weekdays 9:30 am-6 pm (until 8 pm on Fridays) +81(0)3-3214-2561
- Weekends and Holidays 9:30 am-6 pm (until 8 pm on Saturdays) +81(0)3-3214-2562