FAQ - National Crafts Museum

Opening Hours and Transportation

What are the museum opening hours?

Please consult「Access」.

When is the museum closed?

Please consult「Access」.

How can I get to the National Crafts Museum?

Please consult「Access」.

I would like to come to the museum by car. Is parking available?

Please use the parking lots shared with the adjacent cultural facilities (approx. 230 cars, free of charge).

It is not possible to make reservations.

Please see「Access」for more information.

We would like to come by tour bus. Is parking available?

You may use the parking lots shared with the adjacent cultural facilities, but a reservation is necessary.

Please see「Access」for more information.

I would like to come by motorcycle. Is parking available?

Please use the parking lots shared with the adjacent cultural facilities.

It is not possible to make reservations. Please see「Access」for more information.

I would like to come by bicycle. Is parking available?

Head straight down the road between the National Crafts Museum and Ishikawa Prefectural Museum of History for the bicycle parking at the end of the road on the right.

Is it possible to bring a car or bus alongside the entrance to the building? Where can passenger get off and on?

It is not possible to bring a car or bus alongside the building entrance.

The closest place to get off and on a vehicle is the road between the National Crafts Museum and Ishikawa Prefectural Museum of History.

Where is the closest bus stop?

Please consult「Access」.

Is there a taxi stand?

No.

Please ask at reception if you would like a taxi.

Admission Charges and Ticket Purchases

How much is the admission charge?

It varies depending on the exhibition.

For more information, please consult the exhibition web pages.

Is there a day when admission is free?

There is free admission to collection exhibitions on International Museum Day (May 18) and on Culture Day (November 3). (Except when either day falls on a museum closing day.)

In case of special exhibitions, free admission depends on the exhibition.
For more information, please consult the exhibition web pages.

Do you offer discounted admission, or some kind of membership scheme?

Please consult the exhibition web pages and「Support」.

Do you sell same-day tickets?

Same-day tickets are available at reception.

Is it possible to make reservations for individuals visiting the museum?

We do not accept reservations over the telephone.

Is it necessary to contact the museum in advance when visiting as a group?

Please contact us in advance in case of groups of 20 or more people visiting the museum.

Please call Hello Dial (050-5541-8600).

For school or educational trips, please consult 「for Educators」 first.

Services

Can infants enter the museum?

Yes. There are no age restrictions on entering the museum.

However, if infants are disturbing other visitors, we may ask you to temporarily step out of the exhibition gallery. (Re-entry is permitted by asking the attendant.)

Please note that for reasons of safety we may ask you not to use a baby carriage if the museum building is crowded.

Are there cribs, rooms for nursing mothers, or day care?

There are cribs and a room for nursing. There is no day care.

Please see 「Accessibility」 for more information.

Are baby carriages available to loan?

Yes.

Please see 「Accessibility」for more information.

Are wheelchairs available to loan?

Yes.

Please see 「Accessibility」 for more information.

Is the admission charge reduced or free for people with a disability?

Admission is free for a visitor with a disability certificate and one accompanying person.

Please show the disability certificate at reception when visiting the museum.

Is there a priority parking lot at the museum?

Head straight down the road between the National Crafts Museum and Ishikawa Prefectural Museum of History for the priority parking at the side of the National Crafts Museum building (3 passenger vehicles, free of charge).

It is not possible to make reservations.

Can I bring an assistance dog into the building?

Service dogs (guide dogs, assistance dogs, and hearing dogs) are allowed in the museum.

However, please do not bring pets into the building.

Is there a space inside the building where groups can arrange to meet?

No, there is not.

Please arrange to meet in the forecourt.

Is it possible to connect to wireless LAN (Wi-Fi) inside the museum?

Wireless LAN (Wi-Fi) is available for use free of charge in the museum.

Are there lockers?

Yes.

Please see「Accessibility」for more information.

Can you provide a guided tour of the buildings?

We do not provide guided tours of the buildings.

Exhibitions

How long does it take to see the exhibitions?

It depends on the person, but as a rule, assume 40 minutes to 1 hour in case of a group visit.

There are three exhibition galleries.

Do you arrange lectures or events related to the exhibitions?

Please consult「イベント」.

Do you have a list of the objects on display at the exhibitions?

Lists are available at the entrance to the exhibition galleries.

Once an exhibition has opend, please refer to the exhibition web pages.

Is there a permanent exhibition? Are the exhibits always the same?

There is no permanent exhibition.

Depending on the time of year, the National Crafts Museum organizes a collection exhibition or a special exhibition. The works on display are changed for each exhibition.
untitled (13-09-04) by KANEKO Jun (2013) and Orchard: Sunlight Penetrating Fruit, Fruit in Sunlight Filtering Through Leaves by HASHIMOTO Masayuki (1978–1988) are on permanent display in the open air.

The Collection and the Buildings

What kind of buildings house the National Crafts Museum?

Please consult「An introduction of a building」.

Is the work Twelve Hawks by SUZUKI Chokichi on permanent display?

It is not on permanent display.

What has happened to the building in Takebashi, Tokyo where the Crafts Gallery at MOMAT was located before the move to Kanazawa, Ishikawa prefecture?

The National Museum of Modern Art, Tokyo looks after the building,

which is no longer open to the public.

Where is the carved wooden bench (Settle, incised floral motif, clear lacquer on zelkova wood by KURODA Tatsuaki, c. 1949) that was on permanent display at the Crafts Gallery at MOMAT in Takebashi, Tokyo before the move to Kanazawa, Ishikawa prefecture?

It is in the National Crafts Museum depot.

It is not on permanent display.

Photography

Can I take still photographs with, for example, a smartphone?

It varies depending on the exhibition. For more information, please consult the information about photography posted inside the museum.

Please observe the following matters at exhibitions where photography is permitted.

Do not touch the works or the display stands.
Do not use a flash, a tripod, or a selfie stick.
Do not photograph works with a No Photography sign.
Please do not interfere with the viewing pleasure of other visitors.
We reserve the right to refuse still photography for safety reasons. Please follow the instructions of the museum staff.

Can I record video with, for example, a smartphone?

Video recording is not permitted.

May I use the photographs taken in the museum?

Personal use of the photographs is allowed, but any use is at your own risk. The National Crafts Museum accepts no responsibility for the use of the photographs.

Please observe the following matters when using photographs.

Personal use only. Commercial use is not permitted.
Please note that if other museum visitors are shown in photographs, the publication of the photograph may violate their portrait rights.
The use of photographs on blogs, social media, or photo-sharing services is at your own risk.

May I use images of works posted on the museum website?

Other than viewing on the website, the images of the works may not be used for purposes beyond the scope of personal use as defined in the Copyright Act.

Other

May I take notes in the exhibition galleries?

Yes.

However, we reserve the right to refuse if the venue is crowded.
Please do not disturb other visitors (by lingering for a long time in a position that prevents the enjoyment of others, etc.).
Only pencils may be used for taking notes.

Can I eat or drink inside the museum?

Please refrain from eating or drinking inside the museum.

There is no restaurant or café at the National Crafts Museum.

Do I have to pay admission to visit the museum shop or the art library?

You may use these facilities without visiting the exhibitions and you will not be charged admission.

I would like to purchase a catalog.

Please consult「The Museum Shop」.

How can I contact lost and found?

Please call 050-5541-8600 (Hello Dial).

Are the people seated in the museum galleries curators?

They are not curators but staff members who monitor the galleries.

They are able to answer simple questions, but since their main task is to protect the artwork, they may not be able to answer questions if the gallery is crowded.

Why is the exhibition gallery dark/cold?

Since the first priority is to protect the artworks, the lighting, temperature, and humidity is kept at a suitable level for the works on display. Therefore, the environment in the exhibition gallery may not necessarily be comfortable for visitors.