Accessibility

The following initiatives are in place so everyone can enjoy the Museum safely and comfortably. Museum staff are all ready to help, so do not hesitate to approach them with any concerns.

Photography varies depending on the exhibition. For more information, please consult the information about photography posted inside the museum.

Services

Seating

Photo : Eleven chairs are lined up on an orange carpet. The Imperial Palace and the buildings of Otemachi can be seen outside the large windows.

There is seating available on the terrace on the second floor, the Room with a View on the fourth floor, and outside the Museum on the first floor (by the entrance), and throughout the exhibition rooms.

Drinking Fountains and Vending Machines

In order to protect the artworks, eating and drinking inside the Museum is not permitted. We ask visitors to hydrate in the shaded rest areas outside the Museum where a vending machine is installed.

Rest area

Photo : A simple black stroller and a wheelchair with a purple seat lined up

Visitors who feel ill are encouraged to approach nearby staff, who will guide them to the first aid room. Although the first aid room is available as a private room, the Museum cannot provide emergency medical treatment.

Writing tablets

Illustration: A person in a wheelchair going up the slope

Writing tablets are available for written communication. To use one, ask at the information desk.

Hojo dog (Assistance Dog) mark

Service dogs, including guide dogs, assistance dogs, and hearing dogs are allowed in the museum.

Multi-purpose Toilets

Photo : A toilet with a handrail, a washbasin filled with liquid soap, two types of waste bins (one of which opens and closes with a sensor), facilities for ostomates (persons with artificial anus and artificial bladder) (small in front) with a mirror), there is a folding universal seat

There is one multi-purpose toilet in the building. The toilet has a sliding door, wash basin, universal seat, and facilities for ostomates (people using an artificial anus or artificial bladder).

Coin Lockers

There are 40 coin lockers (36 are 44 x 44 cm and 4 are 88 x 44 cm, operated with 100 yen coin return) on the first floor of the building. Large bags etc. can be left at the reception desk.

First-aid Station

Illustration : A hand with a bandage wrapped around the index finger

There is a first-aid station on the first floor of the building.
Please ask a member of staff for assistance to use the service.

Access Ramp

Photo : A slope with a gentle handrail that folds once.

There is an access ramp next to the stairs to the entrance. The doors to the entrance are automatic.

Elevators

Photo : One white elevator door. There is an operation button on the left side.

The building is equipped with elevators.

Seating Available

Photo : In a room with a large window in the middle, there are two wooden chairs lined up on each side.

The museum offers a seating area where visitors can take a rest. The location varies for each exhibition. Feel free to ask a member of museum staff for directions.